The library
Everything, filed.
77 pieces across four shelves and nine hats. Filter by shelf, hat, topic, or priority.
Commercial
Understanding how the firm makes, loses, and leaks money.
3 items · 2 topics
People
Performance, behaviour, wellbeing, development, supervision, and exits.
2 items · 1 topic
Benchmark
Headcount ratios at small firmsSign up to read →
Three ratios — leverage, paralegals per FE, support per FE — by practice area and firm size, with the patterns to watch.
Member
Benchmark
Billable hours per fee earnerSign up to read →
Median and top-quartile billable hours per fee earner per year, by role.
Member
Operations
Workflows, handoffs, waiting points, process consistency, and operating design.
3 items · 2 topics
Matter management
Technology
The behavioural and process change surrounding technology, not merely procurement.
1 item · 1 topic
New Business
Where the next client comes from — marketing, referrals, enquiries, and proposals.
2 items · 1 topic