Everything, filed.
77 pieces across four shelves and nine hats. Filter by shelf, hat, topic, or priority.
Performance, behaviour, wellbeing, development, supervision, and exits.
Getting workload visibility in two weeks→
Stop guessing who's busy. A simple weekly load view that partners and managers actually read.
Headcount ratios at small firmsSign up to read →
Three ratios — leverage, paralegals per FE, support per FE — by practice area and firm size, with the patterns to watch.
Better delegation to paralegals and supportSign up to read →
The work that should move down, the conversations that make it stick.
Billable hours per fee earnerSign up to read →
Median and top-quartile billable hours per fee earner per year, by role.
Making the next-hire decision with evidenceSign up to read →
How to know whether you need another lawyer, a paralegal, or a practice manager — and in what order.
Hire another lawyer or another paralegal?→
The signals that point to each — and the honest break-even calculation.
When to hire a practice managerSign up to read →
Firm size, signals, and what the role should actually do.
Practice manager job descriptionSign up to read →
Scope, outcomes, and the hard-skills list.